Terms of Service
Effective Date: 11.11.2025
Last Updated: 11.11.2025
1. Introduction
These Terms of Service ("Terms of Service" or "Agreement") govern your use of training programs, consulting services, and other professional services (collectively, "Services") provided by the Hollywood Commission's Respect On Set™ program ("we," "us," "our," "Respect On Set," or the "Provider").
By purchasing, registering for, or participating in any of our Services, you ("you," "your," "Client," or "Participant") agree to be bound by these Terms of Service. Please read them carefully.
These Terms of Service are separate from and in addition to our website Terms and Conditions and Privacy Policy, which also apply to your use of our services.
2. Services Description
2.1 Training Programs
We offer the following training programs:
Bystander Intervention Training
90-minute interactive training
Focus on strategies and skills to address unwelcome behavior
Virtual or in-person delivery options
Certificate of completion available upon request
Respectful Sets and Harassment Free Workplaces Training
2 hours and 15 minutes duration
Scalable harassment prevention and bystander intervention training
Integrates real-life case studies
Can be adapted to meet US compliance requirements
Virtual or in-person delivery options
Certificate of completion and learning materials provided upon request
2.2 Resources and Materials
We provide access to downloadable resources, including:
Sample Code of Conduct templates
Employer checklists
Template policies and procedures
Educational materials and toolkits
2.3 Consulting and Custom Services
We may provide customized training, consulting, or advisory services tailored to specific production or organizational needs. Terms for custom services will be outlined in a separate Statement of Work or Service Agreement.
3. Registration and Eligibility
3.1 Registration Requirements
To register for Services, you must:
Be at least 18 years of age
Provide accurate, current, and complete registration information
Have authority to bind any organization you represent
Comply with all applicable laws and regulations
3.2 Account Information
You are responsible for:
Maintaining the confidentiality of your account credentials
All activities that occur under your account
Notifying us immediately of any unauthorized use
Updating your information to keep it accurate and current
3.3 Organizational Registration
When registering on behalf of an organization, you represent and warrant that:
You have authority to bind the organization to these Terms
The organization agrees to be responsible for your compliance
Payment obligations will be met by the organization
4. Payment Terms
4.1 Fees and Pricing
Service fees are as published on our website or as agreed in writing
Pricing may vary based on group size, customization, location, and delivery format
All fees are in United States Dollars (USD) unless otherwise specified
We reserve the right to change our pricing with reasonable notice
4.2 Payment Methods
We accept payment via:
Credit card
ACH transfer
Wire transfer
Purchase order (for approved organizations)
Other methods as agreed in writing
4.3 Payment Schedule
For Training Programs:
Full payment is required at time of registration unless alternative arrangements are made
For organizations registering multiple participants, invoices will be issued upon registration with payment due within [INSERT NUMBER] days
For Custom Services:
Payment terms will be specified in the Statement of Work
Typically require a deposit with balance due upon completion or according to milestone schedule
4.4 Taxes
All fees are exclusive of applicable taxes (including sales tax, use tax, VAT, GST, etc.). You are responsible for payment of all such taxes, except for taxes based on our net income.
4.5 Late Payment
Late payments may incur:
Late fees of [INSERT PERCENTAGE]% per month or the maximum allowed by law
Suspension of access to Services until payment is received
Referral to collections agencies (you will be responsible for collection costs)
4.6 Refunds
See Section 6 for our cancellation and refund policy.
5. Scheduling and Attendance
5.1 Training Sessions
Training sessions are scheduled upon mutual agreement
Confirmed dates and times will be provided via email
Virtual training links and materials will be sent prior to scheduled sessions
In-person training locations will be confirmed in advance
5.2 Participant Attendance
For certificate issuance and training effectiveness:
Participants must attend the full duration of the training
Participants must actively engage in exercises and discussions
Late arrival or early departure may result in denial of certificate
Recording sessions is prohibited without express written permission
5.3 Technical Requirements (Virtual Training)
For virtual training, participants must:
Have a reliable internet connection
Have a device with camera and microphone capabilities
Use a supported web browser or application
Be in an environment conducive to participation
Test technology in advance using provided resources
We are not responsible for technical issues on the participant's end that prevent full participation.
5.4 Minimum Participation
We reserve the right to:
Cancel sessions that do not meet minimum enrollment requirements
Combine sessions to meet minimum requirements
Reschedule sessions with reasonable notice
6. Cancellation and Rescheduling
6.1 Cancellation by Client
Individual Participants:
Cancellations made [INSERT NUMBER] days or more before scheduled training: Full refund
Cancellations made [INSERT NUMBER] to [INSERT NUMBER] days before scheduled training: [INSERT PERCENTAGE]% refund
Cancellations made less than [INSERT NUMBER] days before scheduled training: No refund
No-shows: No refund
Organizations (Multiple Participants):
Cancellations made [INSERT NUMBER] days or more before scheduled training: Full refund minus administrative fee of [INSERT AMOUNT]
Cancellations made [INSERT NUMBER] to [INSERT NUMBER] days before scheduled training: [INSERT PERCENTAGE]% refund
Cancellations made less than [INSERT NUMBER] days before scheduled training: No refund
6.2 Rescheduling by Client
First rescheduling request at no charge if made [INSERT NUMBER] days before scheduled date
Subsequent rescheduling requests may incur administrative fees
Rescheduling subject to availability
6.3 Cancellation by Provider
We may cancel or reschedule training sessions due to:
Insufficient enrollment
Trainer illness or unavailability
Force majeure events (see Section 14)
Technical issues beyond our control
If we cancel a session:
You will receive full refund of fees paid
We will offer alternative dates when possible
We are not liable for any consequential damages resulting from cancellation
6.4 Refund Processing
Approved refunds will be processed within [INSERT NUMBER] business days using the original payment method.
7. Certificates of Completion
7.1 Issuance Requirements
Certificates of completion are issued when participants:
Attend the full training session
Actively participate in exercises and discussions
Complete any required assessments or evaluations
Meet any other requirements specified for the training
7.2 Certificate Use
Certificates:
Verify participation in specified training program
Include participant name, training program title, date, and duration
May be used to demonstrate compliance with employer training requirements
Remain property of the Hollywood Commission and may not be altered or forged
7.3 Replacement Certificates
Lost or damaged certificates may be replaced for a fee of [INSERT AMOUNT] per certificate.
7.4 Revocation
We reserve the right to revoke certificates if we discover:
Fraudulent registration or participation
Misrepresentation of attendance or completion
Violation of training participation guidelines
Other material breach of these Terms
8. Intellectual Property and Content
8.1 Ownership
All training materials, content, methodologies, templates, resources, and other intellectual property provided through our Services remain the exclusive property of the Hollywood Commission and are protected by copyright, trademark, and other intellectual property laws.
8.2 License to Use Materials
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable license to:
For Template Resources:
Download and use templates for your internal business purposes
Adapt and customize templates to fit your specific needs
Implement policies based on templates within your organization
For Training Materials:
Access and review materials provided during training
Use concepts and strategies learned in your professional capacity
Reference materials for personal note-taking and implementation
8.3 Restrictions
You may not:
Reproduce, distribute, or sell training materials or templates commercially
Remove copyright notices, attributions, or proprietary markings
Record, transcribe, or reproduce training sessions without permission
Use materials to provide competing training services
Reverse engineer or create derivative works for commercial purposes
Share login credentials or access with unauthorized individuals
8.4 Participant Contributions
Any contributions, feedback, or content you provide during training sessions:
May be used by us for program improvement and research (in anonymized form)
Will not be attributed to you without your permission
Should not include confidential information you wish to protect
Grant us a non-exclusive license to use for our mission-related purposes
9. Confidentiality
9.1 Training Session Confidentiality
Training sessions are confidential spaces. Participants agree to:
Respect the privacy of other participants
Not share others' personal stories or experiences outside the training
Maintain confidentiality of discussions and case studies
Not record or photograph sessions without permission
9.2 Our Confidentiality
We will maintain the confidentiality of:
Your registration and contact information (per our Privacy Policy)
Proprietary information you share during custom consulting engagements
Non-public information about your organization or productions
9.3 Exceptions
Confidentiality obligations do not apply to:
Information that is or becomes publicly available
Information we must disclose by law
Aggregate, anonymized data used for research or reporting
Information we independently develop or lawfully receive from third parties
10. Participant Conduct and Responsibilities
10.1 Professional Conduct
Participants must:
Treat facilitators and other participants with respect
Engage in good faith and contribute meaningfully
Refrain from disruptive, discriminatory, or harassing behavior
Follow facilitator instructions and training guidelines
Maintain appropriate professional boundaries
10.2 Prohibited Conduct
Participants may not:
Use training sessions to promote personal business interests
Engage in harassment, discrimination, or bullying
Share false or misleading information
Disrupt training or interfere with others' participation
Violate any applicable laws or regulations
10.3 Removal from Training
We reserve the right to remove participants who:
Violate these Terms or training conduct guidelines
Engage in disruptive or inappropriate behavior
Create an unsafe environment for others
Fail to meet technical participation requirements (for virtual sessions)
Removed participants are not entitled to refunds and may be barred from future Services.
11. Disclaimers and Limitations
11.1 Educational Purpose
Our Services are provided for educational and informational purposes. While our training is designed to help prevent workplace harassment and discrimination:
We do not guarantee specific outcomes or results
Workplace culture change requires sustained, comprehensive effort
Training alone is not sufficient; it must be part of broader organizational commitment
Individual and organizational circumstances vary
11.2 Not Legal Advice
IMPORTANT: Our Services do not constitute legal advice. The information, templates, and resources provided:
Are for educational and informational purposes only
Should not be relied upon as legal advice
Do not create an attorney-client relationship
May not reflect the most current legal developments
Should be reviewed by qualified legal counsel before implementation
You are responsible for consulting with your own legal advisors regarding compliance with applicable laws and regulations.
11.3 Not Compliance Certification
While our training may help organizations meet certain training requirements:
We do not certify legal compliance
Organizations remain responsible for meeting all applicable legal obligations
Training should be part of a comprehensive compliance program
Legal requirements vary by jurisdiction and change over time
11.4 No Warranties
TO THE FULLEST EXTENT PERMITTED BY LAW, OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
11.5 Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW:
Our total liability for any claims related to our Services shall not exceed the amount you paid us for the specific Service giving rise to the claim in the twelve (12) months preceding the claim.
We are not liable for:
Indirect, incidental, special, consequential, or punitive damages
Lost profits, revenue, data, or business opportunities
Service interruptions or technical failures
Damages resulting from your implementation of training concepts or templates
Claims arising from your failure to comply with applicable laws
Actions or omissions of third-party service providers
12. Indemnification
You agree to indemnify, defend, and hold harmless the Hollywood Commission, Respect On Set, and their respective officers, directors, employees, agents, and affiliates from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from:
Your violation of these Terms of Service
Your misuse of Services or materials
Your implementation of training concepts or templates
Your violation of applicable laws or third-party rights
Claims by third parties related to your participation in Services
Your negligent or wrongful conduct
13. Term and Termination
13.1 Term
This Agreement begins when you register for Services and continues until:
Services are completed
This Agreement is terminated by either party
Your access is revoked for violation of Terms
13.2 Termination by You
You may terminate by:
Not registering for future Services
Requesting cancellation per Section 6
Providing written notice for ongoing service relationships
13.3 Termination by Us
We may suspend or terminate your access to Services if:
You violate these Terms or other policies
You engage in fraudulent or illegal activity
You fail to pay fees when due
You create risk or legal liability for us
We discontinue Services generally
13.4 Effect of Termination
Upon termination:
Your right to access Services and materials ceases
Payment obligations for Services rendered remain in effect
Sections that by their nature should survive will survive, including payment obligations, intellectual property provisions, disclaimers, and limitations of liability
We may retain records as required by law or policy
14. Force Majeure
We are not liable for failure to perform obligations due to circumstances beyond our reasonable control, including:
Acts of God (earthquakes, floods, storms, etc.)
War, terrorism, riots, or civil unrest
Government actions or orders
Pandemics or public health emergencies
Strikes or labor disputes
Internet, telecommunications, or power outages
Failures of third-party service providers
In such events, we will make reasonable efforts to notify you and reschedule or provide alternative solutions.
15. Modifications to Services and Terms
15.1 Service Changes
We reserve the right to:
Modify, suspend, or discontinue Services with reasonable notice
Update training content and materials as needed
Change pricing for future Services
Adjust service delivery methods or platforms
15.2 Terms Changes
We may modify these Terms of Service by:
Posting updated Terms with a new "Last Updated" date
Notifying registered users via email
Requiring acceptance of updated Terms for future Services
Continued use of Services after changes constitutes acceptance of updated Terms.
16. Dispute Resolution
16.1 Governing Law
These Terms of Service are governed by the laws of [INSERT STATE], United States, without regard to conflict of law principles.
16.2 Informal Resolution
Before initiating formal proceedings, parties agree to attempt informal resolution by:
Providing written notice describing the dispute
Engaging in good faith negotiations for thirty (30) days
Considering mediation if negotiations are unsuccessful
16.3 Binding Arbitration
If informal resolution fails, disputes shall be resolved through binding arbitration under the Commercial Arbitration Rules of the American Arbitration Association (AAA).
Arbitration provisions:
Conducted in [INSERT LOCATION]
Individual basis only (no class actions)
Each party bears own costs unless otherwise awarded
Judgment may be entered in any court with jurisdiction
Exception: Either party may seek injunctive relief in court for intellectual property violations or confidentiality breaches.
16.4 Jurisdiction
For matters not subject to arbitration, parties consent to exclusive jurisdiction in state and federal courts located in [INSERT COUNTY AND STATE].
17. General Provisions
17.1 Entire Agreement
These Terms of Service, together with any Statement of Work, Service Agreement, Privacy Policy, and website Terms and Conditions, constitute the entire agreement regarding Services.
17.2 Independent Contractor
We are independent contractors. Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship.
17.3 Assignment
You may not assign these Terms without our written consent. We may assign these Terms without restriction.
17.4 Severability
If any provision is unenforceable, it will be modified to the minimum extent necessary, and other provisions remain in effect.
17.5 Waiver
Failure to enforce any provision does not constitute waiver of that provision or any other provision.
17.6 Notices
Notices must be in writing and sent to:
Email addresses provided during registration, or
Postal addresses on file
17.7 No Third-Party Beneficiaries
These Terms are for the benefit of the parties only and do not create rights for third parties.
18. Contact Information
For questions, concerns, or disputes regarding Services or these Terms of Service:
The Hollywood Commission - Respect On Set™
Email: admin@hollywoodcommission.org
Phone: 310-656-8400
Address: 619 Arizona Ave., Floor 2, Santa Monica, CA 90401
For service-related inquiries: admin@hollywoodcommission.org
For billing inquiries: 619 Arizona Ave., Floor 2, Santa Monica, CA 90401
Acknowledgment: BY REGISTERING FOR, PURCHASING, OR PARTICIPATING IN OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE.
Note: These Terms of Service are effective as of the date indicated above and supersede all prior agreements or understandings regarding the subject matter herein.